Services Updates

4 . 12 . 2022

Service Update: National Holiday in Spain

Dear Customers,

Please note that our Shop & Ship facility in Spain will be closed on Tuesday, December 6th 2022 due Spanish Constitution day.

Rest assured that all your shipments will be received and processed the next day.

For further information please contact your local Shop & Ship office.

Thank you,

The Shop & Ship Team

4 . 12 . 2022

Service Update: National Holiday in Thailand

Dear Customers,

Please note that our Shop & Ship facility in Thailand will be closed on Monday, December 5th 2022 due to king Bhumibol's Birthday.

Rest assured that all your shipments will be received and processed the next day.

For further information please contact your local Shop & Ship office.

Thank you,

The Shop & Ship Team

29 . 11 . 2022

Service Update: Philippines Bonifacio Day Holiday

Dear Customers,

Please note that our Philippines Shop & Ship office will be closed on Bonifacio Day Wednesday, November 30th 2022.

All your shipments will be received and processed as usual in the next day. For further information please contact your local Shop & Ship office.

Thank you

The Shop & Ship Team

23 . 11 . 2022

Service Update: U.S. Thanksgiving Holiday

Dear Customers,

Please note that our U.S. Shop & Ship office will be closed on Thanksgiving Thursday, November 24th 2022.

All your shipments will be received and processed as usual in the next day. For further information please contact your local Shop & Ship office.

Thank you

The Shop & Ship Team

1 . 1 . 1

Service Update: Bank Holiday in Czech Republic 17th Of November

Dear Customers,

Please note that our Shop & Ship facility in Czech republic, Prague will be closed on Thursday, November 17th as it is a Bank Holiday. Rest assured that all your shipments will be received and processed the next day.

For further information please contact your local Shop & Ship office.

Thank you,

The Shop & Ship team

31 . 10 . 2022

Service Update: All Saints day Holiday

Dear Customers, 

Please note that the following S&S stations will be closed on Tuesday November 1st, 2022 due to All Saints Holiday: 

- Germany

- Spain

- Italy

- Philippines

- Switzerland

- France

Rest assured that all your shipments will be received and processed the next day.

For further information please contact your local AGS office.

Thank you,

  • The S&S Team 

8 . 10 . 2022

Service Update: Nigeria National Holiday

Dear Customers,

Please note that our Shop & Ship facility in Nigeria will be closed on Monday, October 10th 2022 as it is a National Holiday.

Rest assured that all your shipments will be received and processed the next day.

For further information please contact your local Shop & Ship office.

Thank you,

The Shop & Ship Team

27 . 9 . 2022

Service Update: National Holiday in Czech Republic

Dear Customers,

Please note that our Shop & Ship facility in Czech republic, Prague will be closed on Wednesday, September 28th 2022 as it is a National Holiday.

Rest assured that all your shipments will be received and processed the next day.

For further information please contact your local Shop & Ship office.

Thank you,

The Shop & Ship Team

6 . 9 . 2022

Service Update: Public Holiday in China

Dear Customers,

Please note that our Shop & Ship facility in China will be closed from Saturday to Monday, 10th to 12th of September 2022 due to Mid-Autumn Festival.

Rest assured that all your shipments will be received and processed the next day.

For further information please contact your local Shop & Ship office.

Thank you,

The Shop & Ship Team

29 . 8 . 2022

Service Update: USA Labor Day

Dear Customers,

Please note that our Shop & Ship U.S. offices will be closed on Labor Day, Monday, September 5th ,2022.

All your shipments will be received and processed as usual after that day.

For further information please contact your local S&S office.

Thank you,

The Shop & Ship Team

29 . 8 . 2022

Service Update: Malaysia National Holiday

Dear Customers, 

Please note that our Malaysia Shop & Ship office will be closed on Wednesday, August 31st 2022 due to the national holiday.

All your shipments will be received and processed the next business day.

For further information please contact your local Shop & Ship office.

Thank you,

The Shop & Ship Team

29 . 8 . 2022

Service Update: Turkey National Holiday

Dear Customers, 

Please note that our Turkey Shop & Ship office will be closed on Tuesday, August 30th 2022 due national holiday . All your shipments will be received and processed the next business day.

For further information please contact your local Shop & Ship office.

Thank you,

The Shop & Ship Team

31 . 7 . 2022

Service Update: Switzerland National Holiday

Dear Customers, 

Please note that our Switzerland Shop & Ship office will be closed on Monday, August 1st due national holiday 2022. All your shipments will be received and processed the next business day.

For further information please contact your local Shop & Ship office.

Thank you,

The Shop & Ship Team

31 . 7 . 2022

Service Update: Canadian Civic Holiday

Dear Customers,

Please note that our Shop & Ship facility in Canada will be closed on Monday, August 1st for Canadian Civic Holiday. Rest assured that all your shipments will be received and processed the next day.

For further information please contact your local Shop & Ship office.

Thank you,

The Shop & Ship Team

3 . 7 . 2022

Service Update: US Independence Day

Dear Customer, 

Please note that our U.S. Shop & Ship office will be closed on Monday, July 4th 2022. All your shipments will be received and processed the next business day.

For further information please contact your local Shop & Ship office.

Thank you,

The Shop & Ship Team

 

30 . 6 . 2022

S&S Turkey Address Update: Shipment Processing Delay

Dear Customers,

Please note that we are experiencing some delays in processing your shipments in our Turkey facility.

We will be doing our best to deliver your shipments as soon as possible and will keep you posted on the latest updates.

Thank you,

The S&S Team

22 . 6 . 2022

Service Update: Bank Holiday in Czech Republic

Dear Customers,

Please note that our Shop & Ship facility in Czech republic, Prague will be closed on Tuesday and Wednesday, July 5th and July 6th as it is a Bank Holiday. Rest assured that all your shipments will be received and processed the next day.

For further information please contact your local Shop & Ship office.

Thank you,

The Shop & Ship team

22 . 6 . 2022

Service Update: New Zealand Matariki Day (Maori New Year) Holiday

Dear Customers,

Please note that our S&S New Zealand offices will be closed on Maori New Year, Friday, June 24th ,2022.

All your shipments will be received and processed as usual the next business day. For further information please contact your local Shop & Ship office.

Thank you,

The Shop & Ship team

14 . 6 . 2022

Service Update: Corpus Christi holiday in Germany

Dear Customers,

Please note that our S&S Germany offices will be closed on Corpus Christi Day, Thursday, June 16 ,2022.

All your shipments will be received and processed as usual the next business day day. For further information please contact your local Shop & Ship office.

Thank you

The Shop & Ship team

14 . 6 . 2022

Service Update: South Africa Youth Day

Dear Customers,

Please note that our S&S South Africa offices will be closed on Youth Day, Thursday, June 16th ,2022.

All your shipments will be received and processed as usual the next business day day. For further information please contact your local Shop & Ship office.

Thank you

The Shop & Ship team

28 . 5 . 2022

Service Update: USA Memorial Day

Dear Customers,

Please note that our S&S U.S. offices will be closed on Memorial Day, Monday, May 30th ,2022.

All your shipments will be received and processed as usual after that day. For further information please contact your local Shop & Ship office.

Thank you

The Shop & Ship team

1 . 1 . 1

Service Update: Aramex Data Center Maintenance Activity

Dear Customers,

We will be performing routine maintenance activity on our Aramex Data Center, Friday, 27th May, between 11:00 PM - 02:00 AM GMT. This will cause a temporary service interruption across all our touchpoints including Aramex.com, Aramex Click to Ship and the Aramex mobile app.

We regret any inconvenience this may cause and thank you for your continued support.

Should you require any further assistance in this regard, please contact your Local Aramex representative. We reaffirm our commitment to you and your customers, ensuring we meet your delivery expectations globally.  

The S&S Team

16 . 5 . 2022

S&S Japan Address Update: Shipment Processing Delay

Dear Customers,

Please note that we are experiencing some delays in processing your shipments in our Japan facility.

We will be doing our best to deliver your shipments as soon as possible and will keep you posted on the latest updates.

Thank you,

The S&S Team

4 . 4 . 2022

Service Update: S&S Libya Ramadan Working Hours

Dear Customers, 

Please note that working hours of S&S service centers in Libya during Ramadan are as follows:

Fellah Main Office:

Sunday to Thursday - 10:00 AM - 3:00 PM

Saturday - 11:00 AM - 2:00 PM

Hay Al-Andalus Branch (Shop & Ship Outlet):

Sunday to Thursday - 11:00 - 4:00 PM |  10.30 PM - 1:30 AM

Saturday -  12:00 PM - 3:00 PM | 10:30 PM - 1:30 AM

Benghazi Branch

Sunday to Thursday - 09:30 AM - 3:00 PM

Saturday - 10.30 PM - 1:30 AM

Thank you,

The S&S Team​

 

4 . 4 . 2022

Service Update: S&S Qatar Ramadan Working Hours

Dear Customers, 

Please note that working hours of S&S service centers in Doha during Ramadan are as follows:

Main office - Abu Hamour 

From Saturday to Thursday - 09:00 - 16:00 | 20:00 - 00:00 

The Gate mall- West Bay 

From Saturday to Thursday - 10:00 - 16:00 | 20:00 - 00:00

Qatar Foundation - Gharafa

From Saturday to Thursday - 09:00 - 16:00 | 20:00 - 00:00 

Thank you,

The S&S Team​

 


20 . 3 . 2022

S&S China Address Update: Shipment Processing Delay

Dear Customers,

Please note that due to COVID related restrictions, we are experiencing some delays in processing your shipments in our China facility.

We will be doing our best to deliver your shipments as soon as possible and will keep you posted on the latest updates.

Thank you,

The S&S Team

2 . 3 . 2022

S&S Hong Kong Address Update: Shipment Processing Delay

Dear Customers,

Please note that due to COVID related restrictions, we are experiencing some delays in processing your shipments in our Hong Kong facility.

We will be doing our best to deliver your shipments as soon as possible and will keep you posted on the latest updates.

Thank you,

The S&S Team

30 . 1 . 2022

Service Update: USA Weather

Dear Customers,

Due to the snowstorm and extreme weather conditions in the US, please expect delays in processing and shipping orders out of our US origin facilities.

For more information, please contact your local Shop & Ship office.

Thank you, 

The Shop & Ship Team

16 . 1 . 2022

Introducing Nigeria as Your 33rd Origin!

Great news! Shop & Ship now has one more global address!

You now have access to a new online shopping address and a total of not 32 but 33 online shopping addresses, S&S Nigeria Address! Unlocking the doors to exciting new choices for you. Log into your S&S account now to check the address details and lovable shipping rates.

For great tips and inspiration for online shopping from Nigeria, don't forget to follow us on social media.

Thank you,

The S&S Team